All About our Innovative eSTAR System

All About our Innovative eSTAR System

Lieberman Management Services is proud to have offered our exclusive work order system, Service Tracking and Reporting (STAR) for over 15 years now. Through this system and the use of our resident-friendly, interactive website eSTAR, we seek to provide the most efficient method of communication between boards of directors, residents and property managers alike. We’d like to take a minute to familiarize you with our unique system and what it can do for you.

For board members…

the eSTAR system serves as a management tool for your immediate access of work order progress reports. These reports can easily become a means for prioritizing tasks to suit the overall property needs. The eSTAR website provides you with exclusive access to financial reports, the board action list, property calendars, and even an online chat room just for board members. The status of pending and completed work orders can be monitored at any time from the convenience of a computer.

For LMS residents…

we have tailored our eSTAR website to your exact needs. Whether it be to make a payment for assessment fees, place a service request, or find answers to your questions about the association, you can do so 24 hours a day, 7 days a week. Our secure site stores important documents such as a your declaration and rules and regulations, and can even send alert emails for important events and projects from your association.

For property managers…

simplifying your daily tasks has become a reality. With eSTAR by your side, you can fax work orders to association-approved vendors during the resident’s initial inquiry call. Not only will every past and current work order be logged in our system for your immediate access, an association report will automatically be generated within your designated time period. Through eSTAR, you will be able to quickly communicate with residents and board members through the use of property calendars, event reminders and project updates.

To learn more about the convenience of the eSTAR system, or about Lieberman Management Services, sign up for our Elist here.