About Us

Getting To Know Us

Since 1971, Lieberman Management Services (LMS) has been building a reputation as the most dynamic Chicago property management company, serving more than 45,000 residences in 250 condominium associations including high rises, sprawling multi-family developments and cooperatives.

In February 2019, LMS was acquired by FirstService Residential, a North American residential property management company. We continue to operate under the Lieberman name.

Our growth is due to the integrity of the strong relationships we create with not only the condo and co-op boards and residents we serve, but also with our vendor partners. Quite simply, our goal is always to enhance our clients’ residential properties physically, financially and environmentally.

Our actions are guided by our set of core values: Quality, Integrity, Innovation, Respect, Life Balance, Profitability. Our proactive condo management team offers every aspect of management, from operations to accounting, and delivers highly responsive 24/7 coverage that is unrivaled in this industry.

LMS has twice been awarded the Illinois Property Management Company of the Year by the Institute of Real Estate Management (IREM), most recently in 2017. Our property management practices have earned us the prestigious Better Business Bureau’s Torch Award for Marketplace Ethics.

IREM Award Logo


We invest heavily in the systems used to serve our clients, including developing workable, cost-effective property management systems and a computerized database of management information. We have developed a staff of ethical, capable professionals dedicated to our philosophy of serving our clients with honesty, efficiency and prudence—to help residents protect and enhance their living environment, and help them make their communities exceptional places to live.

LMS Property Management Leaders

Carla Young Kennedy, Chief Executive Officer
As Chief Executive Officer, Carla Young Kennedy brings over 20 years of real estate management experience to Lieberman Management Services. Carla held an executive role as President of CAMCO, Inc., a national management company specializing in multi-family and commercial management, for 16 years.

Her leadership, team building, strategic problem solving, project implementation and communication skills ensure success for her responsibilities of new business initiatives, strategic growth, and overall management operations at LMS. It is her mission to make sure that the goals and expectations of LMS clients and employees are both met and exceeded.
 Carla holds an MBA from Northwestern University’s Kellogg School of Management and a Bachelor’s degree in accounting from Western Michigan University and is a CPA.

Kevin Adam, CPA, CFO/COO
Kevin Adam is Chief Financial Officer and Chief Operating Officer for Lieberman Management Services. Kevin brings a wealth of over 20 years’ experience in the real estate industry in addition to being a CPA. He utilizes his extensive experience to oversee the financial business performance and strategic growth initiatives at LMS. He is responsible for a staff of 15 accountants.

Kevin attended University of Illinois at Chicago where he earned a Bachelor’s degree in Accounting and is completing his Executive MBA at Northern Illinois. He is also a committee member for St. Jude’s Children’s Research Hospital.

John Santoro, MUPP, Executive Vice President
John Santoro’s background includes overseeing in excess of 70 high-rise condominiums in downtown Chicago, while preparing and monitoring over $30 million in annual budgets. In addition, he has been responsible for overseeing in excess of $30 million in capital projects. John also held the position of Lakefront Director for the City of Chicago’s Park District, the largest in the world, having managed a $43 million annual budget. John also served as the Secretary of the Board and Chief of Staff for the Chicago Transit Authority Board for several years.

John has over 25 years of real estate management experience, has served on the IREM Executive Council for four years and is a CPM Candidate. He also holds a Master’s degree in Urban Planning and Policy from the University of Illinois and a Bachelor’s degree in Urban Studies from the University of Buffalo. John is also a member of the LMS Executive Committee.

Company Philosophy

Our mission is simple: Enhance Environments and Improve Lives. We continually look for and implement innovative ways to improve the day-to-day operations and physical structure of your building. Our goal is not only to focus on the “sticks and bricks,” but also to find ways to improve the quality of life for our residents and staff. The foundation for our success in these areas is our values: innovation, respect, profitability, integrity, life balance and quality. The outcome for our boards and residents is high levels of service and products such as eSTAR, with an online board room for boards and personal homepages for our residents.