Our Management Structure

How We’re Organized

LMS’s exceptional management structure gives our condo, HOA and co-op boards the confidence in our property management system. Click on a title below to read a short description about the role that position plays in our management structure.

Property Accountant

The Property Accountant provides accurate financial statements and supports the Property Manager as well as the Board. The accountant:
  • Acts as the go-to person for a portfolio of Association properties (20+) and responds to the changing work environment to ensure timely and accurate processing of information.
  • Prepares balance sheets, profit and loss statements, and other financial reports.
  • Reports client finances to management, and offers suggestions about resource utilization and assumptions underlying budget forecasts.
  • Familiar with standard concepts, practices and procedures within this field.
  • Relies on experience and judgment to plan and accomplish goals.
  • The Property Accountant is the vital part of the support system, interacting and communicating effectively.

Manager of Financial Services

The Manager of Financial Services oversees the day-to-day accounting operations.
  • Every property is reviewed on a monthly basis before being submitted to the Board.
  • Offers support and guidance to the Board and property manager.

Chief Financial Officer

The Chief Financial Officer oversees the accounting and general operations of the company.
  • Implements a quarterly asset management review of all associations for appropriate cash flow.
  • Offers solutions and unique financing options to special assessments and loan options.

Senior Property Accountant

The Senior Property Accountant supervises and manages the day-to-day operations of assigned accounting employees.
  • Prepares balance sheets, profit and loss statements, and other financial reports.
  • Reports client’s finances to management, and offers suggestions about resource utilization, tax strategies and assumptions underlying budget forecasts.
  • Provides guidance and direction to the accounting staff within their property portfolio, while insuring the integrity and quality of the information generated by the accounting department consistently meets expected standards.

Property Manager

The Property Manager is responsible for owning the real estate, knowing the property and building great relationships with their Boards.
  • “Owning” the real estate means the manager is ultimately accountable and responsible for all property operations. This includes the quality of all products produced by LMS, including property management reports, financial statements, administrative mailings and customer service reports. The manager takes pride in a community and treat the Association’s business and money as if it was their own.
  • To have “knowledge” of the property the manager must visit the property regularly, learn about the history of the community, understand the property’s governing documents, know and understand all of the physical components of the property (sticks and bricks) as well as become familiar with the financials, the budget and the long term plans. It is through this knowledge that the manager can advise and guide the proper direction for a community Association.
  • Creating and maintaining excellent relationships is is essential in becoming a successful manager. LMS Property Managers work directly with the condo or co-op Board to set reasonable, clear and agreed-upon expectations of performance. We have learned through consistent communication, honesty, attention to detail and immediately correcting problems, strong “can’t-be-without” relationships between the Board and the manager result.

District Manager

A unique aspect of LMS is the approach to provide multiple “layers” of management to our clients. The role of the District Manager is to provide support and guidance to the Property Manager as well as to serve as the go-to person for the Association Boards.
  • Responsible for the initial training and orientation of the Property Manager to LMS standards and policies.
  • Attends Board meetings, holds one-on-one meetings with their Property Managers to discuss open issues and topics as well as facilitates and encourages training for advancement.
  • Meets periodically with their Board members to help guide and advise them.
  • Is familiar with the full operations of the buildings they are assigned and intimately knows and understand the building’s budget, financial statements and audit.
  • The relationship between the District Manager and the Property Manager and Board is based on trust, respect and professionalism. By having a solid and strong relationship with both the Property Manager and the Board, we can serve our clients well and help foster qualified and competent Property Managers and Boards of Directors.

Engineer

The Property Engineer is responsible for the overall operation of all mechanical, electrical, plumbing and life safety equipment of the Association.
  • Is competent to achieve high quality service for the building and its residents.
  • Reviews daily work order requests, document areas of consistent problems and forward recommendations to the Property Manager as deemed necessary.
  • Supervises and trains janitors so that they may perform their job purpose assuring a unified effort toward superior customer service.
  • Works as a valued member of the team to ensure the safe and efficient operation of the building, oversees contractors, ensures that preventative maintenance programs are in place, maintains storage and inventory of supplies, appraises the value of vendor work, reviews invoices for weekly payment and participates in project work as deemed appropriate.
  • Works closely with the Property Manager to ensure that all practices are in compliance with the LMS standard of operational excellence.

Assistant Property Manager

The Assistant Property Manager is charged with supporting the Property Manager’s efforts in the day-to-day implementation of procedures to assure a well managed, well maintained building, placing maximum emphasis on positive response to concerns and needs of residents, health and safety and quality programs in conjunction with the Board of Director’s goals and objectives.

Doorman

The Doorman is the first point of contact with the community Association residents, their guests and the outside world. They are the face of the Association. As such, it is essential that he/she reflect the strictest level of professionalism and courtesy at all times. The core duty of a Doorman is to greet guests, maintain the building’s security and assist residents to the highest standard of customer service expected as set by the vision and mission of the building.
  • Is competent to achieve high quality service for the building and its residents.
  • Reviews daily work order requests, document areas of consistent problems and forward recommendations to the Property Manager as deemed necessary.
  • Supervises and trains janitors so that they may perform their job purpose assuring a unified effort toward superior customer service.
  • Works as a valued member of the team to ensure the safe and efficient operation of the building, oversees contractors, ensures that preventative maintenance programs are in place, maintains storage and inventory of supplies, appraises the value of vendor work, reviews invoices for weekly payment and participates in project work as deemed appropriate.
  • Works closely with the Property Manager to ensure that all practices are in compliance with the LMS standard of operational excellence.

Accounts Payable Department

The Accounts Payable Clerk uses the systems provided by Lieberman Management Services as a tool to input, locate, interpret and compile information for the use of the vendor bill payments and data input. The Accounts Payable Clerk:
  • Uses a state-of-the-art accounting system.
  • Uses all available resources to manage the processes that are in place to ensure consistency and quality.
  • Runs the check processes in the accounting department by gathering, detailing and inputting the information.
  • Organizes and investigates all information for accuracy and completes the bill processing cycle on a timely basis.
  • Has ownership of the filing and upkeep of vendor information.
  • Ensures prompt check requests and distributions.
  • “Owns” the Vendor Profiles.

Regional Director

A unique aspect of LMS is the approach to provide multiple “layers” of management to our clients. The role of the Regional Director is to provide support and guidance to the Property Manager as well as to serve as a go-to person for the Boards.
  • Trains the Property Manager to LMS standards and policies.
  • Occasionally attends Board meetings and holds one-on-one meetings with their Property Managers to discuss open issues and topics, as well as facilitate and encourage training for advancement.
  • The relationship between these two people should be based on trust, respect and professionalism.
  • By having a solid and strong relationship between the Property Manager and the Regional Director, we can serve our clients well and help foster qualified and competent Property Managers.

Administrative Assistant

Administrative Assistants are typically the initial contact for all calls and visitors to the property and will be responsible for determining nature of business or need.
  • Greets all visitors, provides owners with appropriate forms for requests, answers phones, follows up on owner inquiries, types general correspondence, distributes mail as necessary, maintains office supplies, assists in communication with staff as needed and aids the Property Manager in various administrative tasks as requested.
  • Overall the administrative assistant position handles the “clerical” duties for the property, which in turn allows our Property Manager to free up time to walk the property, meet with vendors, bid out projects, etc.

 

LMS is a long-standing property management company serving the greater Chicago area.